Terms of Service
Version 2.0 · Effective date: 18/08/2026
Replaces the General Terms and Conditions and the Acceptable Use Policy (both archived at their original URLs)
Changelog: initial consolidated edition
1. Definitions
"DROPP", "we", "us": DROPP SAS, a French company registered under number 930 948 997 RCS Paris, head office at 9 rue des Colonnes, 75002 Paris, France.
"Solution": the Platform and the Download Pages, collectively.
"Platform": the DROPP application and web platform through which Creators and Agencies upload Files and manage their activity.
"Download Page": the webpage with a dedicated URL from which a File can be accessed and downloaded against payment.
"File": a photo, video, audio or other digital file uploaded through the Solution.
"Creator" / "Agency": any natural or legal person who uploads Files for sale.
"Fan": any natural person who accesses a Download Page or purchases a File.
"User": a Creator, Agency or Fan.
"Adult Content": content of a sexually explicit nature as defined in the Content & Acceptable Use Policy.
"Balance": funds resulting from sales, held by our regulated payment partners (see Section 9).
"Content & Acceptable Use Policy": the standalone policy governing all content on the Solution, incorporated by reference (see Section 8).
2. Purpose and scope
DROPP is a technology service enabling Creators and Agencies to upload Files and make them accessible to Fans via unique URL hyperlinks against payment.
These Terms govern the conditions under which Files are uploaded, sold and downloaded, and provide the general legal framework for all Users.
3. Contractual documents and hierarchy
The relationship between DROPP and each User is governed by, in order of precedence in case of conflict:
- These Terms of Service;
- The Content & Acceptable Use Policy;
- The Complaints & Removal Policy;
- The Terms for Contests (where the feature is used);
- The Privacy Policy and Cookies Policy (which govern data processing and are not overridden by any commercial term).
No other document creates obligations between DROPP and Users unless agreed in writing. The former AI Terms are retired as of 17 June 2026 (date of feature removal) and remain archived at their original URL.
4. Acceptance and changes
Access to and use of the Solution require express prior acceptance of these Terms: by Creators and Agencies at Account creation, and by Fans when accessing a Download Page. Acceptance is recorded together with the version number of each document accepted.
DROPP may amend these Terms for legal, regulatory, technical or commercial reasons. Material changes are notified in writing (email for account holders) at least thirty (30) days before taking effect, except where a shorter period is required by law or by an imminent security need. A Creator or Agency who does not accept a material change may terminate under Section 14 before it takes effect. Changes do not apply retroactively unless legally required or beneficial to the User. Superseded versions remain available at stable URLs.
5. Accounts and eligibility
5.1 Eligibility. Users must be at least 18 years old and have legal capacity. Creators and Agencies must additionally complete the verification described in Section 7.
5.2 Account creation. Creators and Agencies create an Account and must provide accurate, complete information: name and surname, date of birth, address, email address, a valid identity document, phone number, and proof of residence, as required by DROPP and its payment partners. At signup, the account holder is presented with, and accepts, these Terms and the Content & Acceptable Use Policy, and acknowledges the Privacy Policy, with versions recorded.
5.3 Security. Account holders are responsible for the confidentiality of their credentials and must notify contact@dropp.fans immediately of any suspected compromise.
5.4 Account deletion. A Creator or Agency may delete their Account at any time through the Platform. Upon deletion, Files are removed from public access immediately. Data and content are then retained only as required by law, including tax and accounting retention, evidence-preservation obligations, and pending investigations or disputes, and deleted at the end of the applicable period, as described in the Privacy Policy.
6. Buyer age verification
Access to Adult Content is restricted to verified adults.
- Before completing a purchase of Adult Content, the Fan must pass an age verification performed by our provider Ondato (identity document and/or liveness check, as described in the Privacy Policy).
- Checkout is unreachable until verification succeeds. The control fails closed: if verification cannot be completed, no purchase is possible.
- A result indicating the person is under 18 is terminal and cannot be retried from the same device.
- A successful verification remains valid for twelve (12) months on the device used; the verification result is stored server-side.
Self-declaration of age is not accepted.
7. Creator and Agency verification
All Creators and Agencies must complete identity and age verification ("KYC") through DROPP's verification and payment partners, providing a government-issued identity document.
A Creator or Agency must complete identity and age verification before being granted the ability to create a payment link. No File may be accessible, and no paid link created, until verification has succeeded. The payout gate remains as a second control.
Each Creator remains responsible for the obligations regarding depicted persons set out in the Content & Acceptable Use Policy, including government photo ID verification and written releases for every identifiable person appearing in monetised content, covering depiction, distribution, upload and download, with records retained per 18 U.S.C. §2257.
8. Content rules
All content uploaded, sold, promoted or made available through the Solution is governed by the Content & Acceptable Use Policy, which is incorporated into these Terms by reference and has the same binding force. It defines allowed and prohibited content, consent and record-keeping duties, the rules for AI-generated and synthetic media, and how each rule is screened and enforced. In case of conflict between these Terms and the Content & Acceptable Use Policy on a content question, the Content & Acceptable Use Policy prevails.
9. Payments, commission and payouts
9.1 Payment processing. Payment processing services are provided by DROPP's regulated payment partners acting under their own licenses and liability, subject to their own terms accepted during onboarding. Payments are made from DROPP SAS (930 948 997 RCS Paris). DROPP is not a bank, credit institution or payment service provider and never holds Users' funds; Balances are held by the regulated payment partners. A Balance is not a deposit and does not accrue interest.
9.2 Pricing and commission. The Creator or Agency sets the price of each File. In consideration for the Solution, DROPP charges a commission displayed on the pricing page, before payment.
9.3 Payouts. To receive payouts, a User must (i) complete KYC and (ii) provide valid banking details in the account holder's name. When met, Balances are paid automatically on a regular schedule; otherwise payout is deferred, the Balance remaining payable subject to Section 11.
9.4 Receipts. DROPP issues a receipt for each payout.
9.5 Download access. After confirmed payment, the Fan may download the File within ten (10) days; each File may be downloaded once per Download Page. Download Pages remain accessible for three (3) months from creation.
10. Refunds, withdrawal and chargebacks
10.1 Digital content and the right of withdrawal. The sale of a File is a supply of digital content without a tangible medium. In accordance with Article L.221-28 13° of the French Consumer Code, by purchasing the Fan expressly consents to immediate performance and acknowledges losing the right of withdrawal.
10.2 Refunds. DROPP may refund a Fan where the File was not delivered, is materially not as described, or where required by law or by card-network rules. Fraudulent-payment refunds are handled under 10.3. Other refund requests are decided by DROPP on the Creator's behalf within 2 days.
10.3 Fraudulent payments. Where a payment instrument was used without its holder's consent, DROPP refunds the affected person. Contact contact@dropp.fans with proof of the police complaint.
10.4 Legal guarantee of conformity. Users in France benefit from the legal guarantee of conformity for the digital services provided by DROPP (two years from provision). The guarantee covers the Solution, not the Files, for which the Creator or Agency is solely responsible; Fans do not benefit from a conformity guarantee on Files where the Creator is not a professional.
11. Inactive, suspended and terminated Balances
11.1 Inactive Balances. An Account is inactive when, for six (6) continuous months, the User has not logged in nor made a sale and a Balance cannot be paid for lack of KYC, banking details or response. DROPP notifies the User at least twice over no fewer than thirty (30) days with instructions to claim, free of charge. Unclaimed Balances are deemed abandoned and transferred to DROPP as compensation for documented holding costs; a User returning within twelve (12) months and completing KYC is paid the Balance net of documented holding costs. Where law requires other treatment (including escheat to a public authority), the law prevails.
11.2 Breach terminations. Where an Account is suspended, banned or terminated for the User's breach (fraud, prohibited content, payment-flow circumvention and similar), the Balance may be withheld as liquidated compensation for documented harm: chargebacks, refunds to affected buyers (paid in priority), partner penalties and investigation costs, without prejudice to further damages.
11.3 Non-breach terminations. Balances remain payable per Section 9.3, subject to KYC and a holding period of up to one hundred eighty (180) days covering chargebacks and refunds.
12. Intellectual property and licenses
12.1 DROPP's rights. The Solution and all its components are protected by intellectual-property rights owned by DROPP. Users receive a personal, non-exclusive, non-assignable, non-transferable license to use the Solution (Creators and Agencies for uploading and managing Files, Fans for accessing Download Pages and downloading purchased Files) for the duration of these Terms, worldwide. Users shall not copy, modify, reverse-engineer, resell or build competing products from the Solution, nor permit unauthorized third-party access.
12.2 Creators' rights. DROPP holds no intellectual-property rights in the Files. The Creator or Agency grants DROPP a worldwide license, for the duration of the Account, solely to operate, enable and improve the Solution: to reproduce and represent the Files by any means, and to adapt them technically (formats, thumbnails) for delivery. No training or generative reuse right is granted; the Privacy Policy states what happened to legacy AI data.
12.3 Fans' rights. The File remains the Creator or Agency's exclusive property. The Fan receives a personal-use license only, with no right to distribute, commercialize, sublicense or resell.
13. DROPP's undertakings, guarantees and liability
13.1 Availability. DROPP makes the Solution available 24/7, except force majeure, third-party failures and maintenance. Creators are notified of Platform malfunctions exceeding 12 hours by email; Fans of Download Page malfunctions exceeding 48 hours by website notice. Support: contact@dropp.fans.
13.2 IP warranty. DROPP warrants it holds the rights to provide the Solution and indemnifies Users against third-party IP claims arising from the Solution itself, under a seven (7) day notice condition. The warranty does not cover Files.
13.3 Content screening (transparency). Users are informed that Files are screened by automated detection tools, including third-party providers, before and after publication, and that no File attached to a paid link becomes purchasable before its screening completes. Human review precedes account-level enforcement.
13.4 Liability of Users. Each User is exclusively responsible for damages caused by their use of the Solution; Creators and Agencies are solely responsible for their Files and their content, and indemnify DROPP against third-party claims relating to the Files (personal rights, personal data, intellectual property, contractual rights), bearing the financial burden of resulting claims, damages and settlements.
14. Duration, suspension and termination
14.1 Duration. For Creators and Agencies: from Account creation to closure. For Fans: from first access to a Download Page until the File is downloaded.
14.2 Suspension. DROPP may suspend access in case of material damage, technical failure, security events, payment incidents, or breach (or serious suspicion of breach) of these Terms or the Content & Acceptable Use Policy. Access is restored when the cause ceases. Every restriction is accompanied by a statement of reasons and an appeal route as described in the Complaints & Removal Policy.
14.3 Termination by the User. By email to contact@dropp.fans with subject "Terms of Service Termination". Termination is immediate and closes the Account.
14.4 Data and content on exit. On any closure, Files are removed from public access immediately; data and content are retained only as required by law (tax and accounting, evidence preservation, pending disputes or investigations) and then deleted, as described in the Privacy Policy. Balances are handled under Section 11.
15. Data protection
DROPP processes personal data as controller in accordance with the GDPR and French Law n° 78-17, as described in the Privacy Policy. For personal data incorporated in Files, DROPP acts as processor for the Creator or Agency, whose obligations regarding depicted persons are set out in the Content & Acceptable Use Policy.
16. Reporting illegal content
Anyone may report suspected illegal content through the routes described in the Complaints & Removal Policy.
A notification under Article 6 of French Law n° 2004-575 (LCEN) should include: the notifier's identity and email; a description of the content and its URL; the legal grounds of illegality; and where required, a copy of the correspondence sent to the author requesting modification or removal. DROPP examines notifications promptly and removes content it assesses as unlawful.
Content assessed as child sexual abuse material will be reported to the competent authorities, in France via the PHAROS platform, in the United States via the NCMEC CyberTipline, and in the United Kingdom to the National Crime Agency, and preserved as required for investigation. Other illegal content or activity may be reported to competent authorities (including the FBI and Interpol) where required or appropriate.
17. Miscellaneous
Severability: invalidity of a clause does not affect the remainder. Assignment: Users may not assign without DROPP's written consent; DROPP's contractual relations persist through mergers, contributions or change of control. Non-waiver: tolerance of a breach is not a waiver.
18. Governing law and jurisdiction
These Terms are governed by and interpreted according to French law. Consumers residing in another EU country retain the protection of mandatory provisions of their country of residence. In accordance with Article R. 631-3 of the French Consumer Code, Users may bring proceedings before the territorially competent French courts, the courts of their place of residence at the time of contracting, or of the place of the harmful event.
Contact and legal identity
DROPP SAS, 9 rue des Colonnes, 75002 Paris, France · 930 948 997 RCS Paris.
